What You DON'T Want to Hear From Your Heating Repair Service

[fa icon="calendar"] October 15, 2014 / by Home Services Expert

heating repair news you don't want to hearHeating repair service technicians can spot a fearful expression before we even step foot through a customer's door.

After all, when people usually call for a heating repair service it’s not often to share a pizza – but instead triggered by worry and fear relating to your heating system.

Knowing this, your heating repair service technician should do what they can to mitigate these fears; not registering surprise on their faces when they’re a bit surprised by their findings, or even emitting an audible sigh – lest they trigger another wave of gut-gurgling worry. But when the moment of reconciliation arrives, they still have to be honest and help their customers face facts.

Clearly, this is no time for deception, but it is time for tact.

Still, there are some statements you don't want to hear from your heating repair service technician. None of these statements foreshadow particularly good news, but a good technician will help you go beyond these “uh oh” statements to figure out how to solve the problem.

You could have prevented this by changing your furnace filter.”

There's no doubt about it: this statement strongly implies that your furnace filter is choked with dust, dirt and debris – perhaps even to the point of shutting down your furnace altogether. Your furnace depends on a clean filter to run smoothly and efficiently and keep your heating bill in check. For many people, it's the size of the furnace that's intimidating. But if you can slide a piece of bread into a toaster, you can change a furnace filter with just as much ease.

When was the last time you had a furnace tune-up?”

This statement implies that something has been allowed to fester – something that would have been caught with an annual furnace maintenance check. Often, it's a buildup of dirt and grime, which can prevent your furnace from running as it should. Think of dirt as your furnace's No. 1 enemy, but remember that it has interconnected parts that need regular attention, too.

I wish you would have called us sooner.”

Like the previous statement, this one strongly implies that something has gotten out of hand – not irreparably so, but out of hand nonetheless. It's also a gentle way of prodding customers and encouraging them to call a heating repair service whenever they suspect even a hint of trouble.

We got hear just in the nick of time.”

As bad as this statement may sound, it's actually meant as a form of reassurance. Oftentimes, technicians do arrive in the nick of time – sometimes saving a furnace from a catastrophic meltdown.

You need a new heating system.”

If you're like most people, you’ll probably feel that sick feeling in your gut and immediately think about how much this is going to cost you. But if it comes to this, a new system will only benefit you in the long run.

You could avoid hearing any of these “uh oh” statements – and dispense with the worry and fear that spawn them – by scheduling an annual maintenance check for your furnace. When you stay on top of your furnace's care, you'll prevent it from ever gaining the upper hand on you.

The heating service technicians at Experts In Your Home will always find a solution to your problem, big or small. We serve Chico, Oroville, Paradise and surrounding areas. Contact us today!

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